Quadra Careers

Quadra’s competitive edge is our people.

Inside Sales Representative, Ingredients

Date: January 1, 2020

Region: Ontario

Location: Burlington

Brief: We are currently looking for a dynamic and motivated professional to fill the role of Inside Sales Representative for our Ingredients Group. We are looking for a candidate who will participate in improving the sales effectiveness of our external sales team by redirecting attention and overall management from small accounts to internal sales. The candidate will provide a continuous supply of leads and prospects that are identified, qualified and seamlessly communicated to the external commercial team where appropriate. We are looking for a candidate who will fit well with our culture and be interested in a long career in professional sales.


  • Acquire a good working knowledge of all products for which the group sells, as well as Quadra services and to keep this knowledge current
  • Identify and fully qualify potential new accounts and evaluate need for Quadra products within the assigned territory, ensuring that they are not already covered by an account manager
  • Build credibility for the company and generate customer trust through professional conduct at all times
  • Conduct business in an organized and time efficient manner and allow maximum time for prospect contact and sales opportunity
  • Maintain fully-detailed records of prospects and customer contacts
  • Prepare and submit sales forecasts
  • To report any changes in business trends, customer complaints and defections, competitors activity and any expressions of customer satisfaction
  • Participate in training to enhance sales productivity and sales meetings as directed by the Business Manager and/or Sales Manager
  • Develop and maintain a minimum of 5 key development accounts at all times
  • Plan pre-call agendas on important accounts in the territory with the Sales Manager
  • Maintain fully-detailed records of prospects and customer contacts
  • Keep abreast of competitor product knowledge
  • Maintain a record of sample submissions with customer test results and resulting action
  • Maintain monthly contact with assigned top accounts


  • Have a post-secondary diploma or college diploma and/or bachelor’s degree in science or Chemistry
  • 2-3 years’ experience in dealing directly with external customers in food, pharma or cosmetics
  • Detail oriented, multi-functional with excellent organizational and problem-solving skills
  • Oral and written bilingualism (French / English) is an asset
  • Have acquired strong computer skills (ideally with a CRM like Salesforce and be able to work effectively with the Office 365 suite)
  • Ability and determination to seek out and pursue new business opportunities and make cold calls and prospect over the phone
  • Self-starter, independent, entrepreneurial and the ability to work independently and handle pressure as well as in a team environment
  • Excellent interpersonal, communication, presentation and skills
  • Ability to motivate oneself, demonstrate autonomy, learn new technologies and adapt to new situations

Quadra is a Platinum member of the Best Managed Companies in Canada and provides a competitive benefits package, including incentive and pension plans.

Fax: 1-866-424-9458
Email: resume@quadra.ca
Subject: Inside Sales Representative, Ingredients

Quadra welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest in our Company. Please note that we will only contact candidates selected for an interview. No phone calls please.